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BlogSmall business · Redesign

Seven signs it’s time to update your website.

Wrong hours, slow pages, hard-to-read text: an outdated website can make simple tasks difficult. Use these quick checks to find what needs attention on your own site.

Three fictional Arupix concept sites on phones: Velvet Ordinary, Fernhollow and Dunewell House, each with its main action on the first screen: Book a table, Book and See the rooms.
Fictional businesses · Arupix conceptsA bar, a wellness studio and a beach house: on a phone, each first screen says what the business is and offers the next step. Names and numbers are fictional, and no requests are sent. Image credits.

1. It is hard to use on a phone

Google uses the mobile version of a site’s content, crawled with its smartphone agent, for indexing and ranking. Google Search Central: mobile-first indexing. Since October 2023, every site that works on mobile devices is crawled primarily with the mobile crawler. Google Search Central blog.

Underneath, a page needs a viewport meta tag to fit a phone screen; without it, the page loads zoomed out and the text is hard to read. web.dev: responsive design basics.

Check

Open the site on your own phone. Read your hours without zooming, then tap the phone number or the booking link with your thumb.

The fictional Slackwater Counseling concept on a desktop screen and on a phone, with the same free-call form rearranged for each.
Fictional counseling practice · Arupix conceptSame site, two screens: on the phone the call form moves below the question instead of shrinking. Image credits.

2. It is slow to load

Google’s Core Web Vitals call a page good when its largest content appears within 2.5 seconds (LCP), it responds to a tap within 200 milliseconds (INP), and its layout shifts by less than 0.1 (CLS), measured at the 75th percentile of visits. web.dev: Web Vitals. INP replaced First Input Delay as a Core Web Vital on March 12, 2024. web.dev.

Check

Run your homepage through PageSpeed Insights, which reports on both mobile and desktop. Google: about PageSpeed Insights. Read the mobile result first. Our standards page publishes the same kind of measurement for our concept sites, with the method.

3. The browser says “Not secure”

Chrome has marked every HTTP page as “not secure” since Chrome 68, released in July 2018. Chromium blog. Google has also announced that Chrome 154, planned for October 2026, will turn on “Always Use Secure Connections” by default. Google blog: HTTPS by default.

Check

Look at the address bar on your homepage and your contact page. The address should start with https:// and show no “Not secure” label.

4. Hours, prices or menu are wrong

Google Business Profile asks businesses to provide their regular customer-facing hours. Google Business Profile guidelines. Google also says that businesses with complete and accurate information are more likely to show up in local search results. Google Business Profile Help. A website that disagrees with your profile sends customers to a closed door.

Check

Put your website and your Google Business Profile side by side and compare hours, holiday hours, address, phone number and prices.

Phone screens from three fictional Arupix concepts showing hours, phone numbers and addresses: Cocina Solano, Palouse Fleet Repair and Slackwater Counseling.
Fictional businesses · Arupix conceptsHours, phone numbers and addresses set as text on the page, so they can be changed in one place and matched against your Google Business Profile. The numbers are fictional 555 numbers. Image credits.

5. Text is hard to read

The Web Content Accessibility Guidelines (WCAG 2.2) set a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text. W3C: WCAG 2.2, contrast (minimum). Light grey text on white, or text laid over a busy photograph, can fall below it.

Check

Run your body text, your buttons and any text over a photo through a contrast checker.

First frame: the Copper Lantern fictional steakhouse homepage with light text over a dark dining room photograph.
Silent loop · 8 s · Fictional steakhouse · Arupix conceptLight text over a dark photograph, then dark text on cream. Both pairings belong in a contrast check.

6. Nobody can change it

If changing a price means emailing someone who no longer answers, or nobody knows where the site is hosted or who holds the domain login, the site is out of date even if it looks fine today.

Check

Write down where your domain is registered and in whose name, when it renews, where the site is hosted, and who can edit it.

7. The next step is buried

Most visitors arrive with one job: call, book, order, ask for a quote, or find the address. On a phone, that action belongs on the first screen, not three swipes down.

Check

Open your homepage on a phone and, without scrolling, find the button that does the main job. If it is not there, count the swipes it takes.

Fix it or redesign?

Start with the problem, not the age of the site. Wrong hours, an expired security certificate or a missing phone link may need a small repair. Have the owner and current website provider review phone layouts and page content before deciding on a rebuild. If the existing structure still supports the business, repair the affected parts. Consider a redesign when that review shows that the layouts or page structure no longer serve the business.

If you redesign, keep the page addresses that already get visits and redirect the rest; Google recommends mapping old URLs to new ones and using permanent redirects. Google Search Central: site moves. Our redesign checklist covers what to prepare, and how much a redesign costs covers pricing.

Questions owners ask

How often should a small business redesign its website?

There is no fixed schedule. Redesign when the site fails the checks above, or when the business itself has changed: new services, a new location, new prices or a new name.

Can I fix an outdated website without a full redesign?

Often, yes. Updating hours, fixing a security certificate or making a phone link easier to find may be enough. A problem on a phone does not automatically mean the whole site needs rebuilding. Let the owner and current provider check the affected pages, then choose a repair or a redesign based on what needs to change.

Will a redesign hurt my Google ranking?

It does not have to. Keep the page addresses that already get visits, send any that change to their new pages with permanent redirects, and keep your business details accurate.

Next step

See your business on a current site

Send the name of your business or your current website. We build a free preview from what you already publish, so you can compare it with the site you have. You pay only if you want the finished site live.